Shipping & Returns

Michael Sauers Shipping & Returns Orders within the United States are shipped by the US Postal Service (Priority Mail) which takes 1-3 business days depending on your location in the US. Your order will usually ship within 1-3 business days after you receive an emailed confirmation by Forged Clothing of your order. We will make all efforts to ship your order within 1-3 business days of receipt. We do not ship on Sundays. All orders placed on Sunday will be processed that following Monday. During the holidays and Sundays, our order processing time may increase. Forged Clothing charges sales tax for orders shipped to California. Recipients of orders shipped to other states are responsible for complying with state and local tax laws. International Shipping For orders shipped outside of the United States, your order will be shipped via USPS Global Priority Mail. Delivery times vary by destination, most orders should arrive within 21 days of shipment. All payments are made in US Dollars. The order total does not include customs duties or international taxes. The customer is responsible for any non-US taxes or import duties which may be levied by local authorities. Please check your countries import and taxation policies before ordering. Returns: 3 REASONS FOR RETURNS: 1. Wrong Size. 2. Wrong Item Shipped. 3. Defective Item. * All returns must be authorized. * To receive authorization for a return, you must contact customer service at shipping@forgedclothing.com to obtain authorization. Please note, we do not backorder. If the requested items are not in stock by the time we process your transaction, your credit card will be refunded for the value of the items returned to our warehouse to avoid further delay on your request. * All items must be returned in a new, unworn, and unwashed condition. All original tags must still be attached. Also please include the original invoice. * Please specify the reason for the return on the original invoice. * If you were to receive a defective item, or incorrect size you must notify us within 5 business days of when you received the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange. You will be responsible for the return shipping costs. We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf. If such an error occurs we will refund the cost of the shipping. If you received your item and it does not fit (example: you ordered a Large and you really need an X-Large), please return item with original receipt, new size specification, and a check for appropriate shipping cost back out to you (if you do not know the cost of shipping, during authorization we will let you know. Returns must be requested within 3 weeks of the original ship date for all domestic orders, and within 1 month of the original ship date for Canadian orders. Pack your item(s) in shipping box or envelope and insure your package for the full value of merchandise and return it to us using the delivery service of your choice. Please include your original invoice. We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed. Return to: 4580 Alvarado Canyon Rd. Suite F San Diego, CA 92120 Shipping & Returns Orders within the United States are shipped by the US Postal Service (Priority Mail) which takes 1-3 business days depending on your location in the US. Your order will usually ship within 1-3 business days after you receive an emailed confirmation by Forged Clothing of your order. We will make all efforts to ship your order within 1-3 business days of receipt. We do not ship on Sundays. All orders placed on Sunday will be processed that following Monday. During the holidays and Sundays, our order processing time may increase. Forged Clothing charges sales tax for orders shipped to California. Recipients of orders shipped to other states are responsible for complying with state and local tax laws. International Shipping For orders shipped outside of the United States, your order will be shipped via USPS Global Priority Mail. Delivery times vary by destination, most orders should arrive within 21 days of shipment. All payments are made in US Dollars. The order total does not include customs duties or international taxes. The customer is responsible for any non-US taxes or import duties which may be levied by local authorities. Please check your countries import and taxation policies before ordering. Returns: 3 REASONS FOR RETURNS: 1. Wrong Size. 2. Wrong Item Shipped. 3. Defective Item. <ul> <li>All returns must be authorized. * </li> </ul> To receive authorization for a return, you must contact customer service at shipping@forgedclothing.com to obtain authorization. Please note, we do not backorder. If the requested items are not in stock by the time we process your transaction, your credit card will be refunded for the value of the items returned to our warehouse to avoid further delay on your request. <ul> <li>All items must be returned in a new, unworn, and unwashed condition. All original tags must still be attached. Also please include the original invoice. </li> </ul> <ul> <li>Please specify the reason for the return on the original invoice. </li> </ul> <ul> <li>If you were to receive a defective item, or incorrect size you must notify us within 5 business days of when you received the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange. </li> </ul> You will be responsible for the return shipping costs. We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf. If such an error occurs we will refund the cost of the shipping. If you received your item and it does not fit (example: you ordered a Large and you really need an X-Large), please return item with original receipt, new size specification, and a check for appropriate shipping cost back out to you (if you do not know the cost of shipping, during authorization we will let you know. Returns must be requested within 3 weeks of the original ship date for all domestic orders, and within 1 month of the original ship date for Canadian orders. Pack your item(s) in shipping box or envelope and insure your package for the full value of merchandise and return it to us using the delivery service of your choice. Please include your original invoice. We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed. Return to: 4580 Alvarado Canyon Rd. Suite F San Diego, CA 92120

2009-02-06T20:11:12-08:00

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Shipping & Returns

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